Trust Extension regularly updates its infrastructure to adapt to network congestion and improve transaction processing times. Additionally
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Trust Wallet, while highly regarded for its features, accessibility, and multi-coin support, has occasionally encountered challenges that affected users' experiences. Addressing these issues promptly has been crucial to maintaining user trust and satisfaction.
Issue: Users have reported occasional delays in transactions, particularly during periods of high network congestion. Pending transactions led to concerns about fund availability and transaction completion.
Issue: Users encountered instances where tokens failed to display correctly or didn't appear in the wallet, causing confusion and concern about missing funds.
Resolution: Trust Wallet has addressed these token display issues through periodic updates, ensuring that the wallet accurately reflects users' holdings. Users were also advised to manually add missing tokens using the "Add Custom Token" feature in the app.
Issue: Some users experienced syncing problems when using the wallet across multiple devices, leading to discrepancies in account balances and transaction histories.
Resolution: Trust Wallet has worked on enhancing syncing mechanisms between devices to ensure consistent account information. Users are encouraged to log in and out of their accounts or perform manual syncs to resolve discrepancies.
Resolution: regularly updates its infrastructure to adapt to network congestion and improve transaction processing times. Additionally, users have been advised to adjust gas fees during periods of high activity to prioritize transaction confirmation.
